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What Is Your School District's Total Cost of Ownership Type?

 

The "TCO-Savvy" District

The "Doing the Best We Can" District

The "Worry About It Tomorrow" District

Professional Development

Devotes 15-30% of its budget to staff development

Provides some staff training, but not at times that are convenient or when staff is ready to put the lessons to work

Assumes that teachers and staff "will learn on the job"

Support

Provides computer support at a ratio of at least one support person for every 50 to 70 computers or one person for every 500 computers in a closely managed networked environment

Relies on a patchwork of teachers, students and overworked district staff to maintain network and fix problems. Does not track the amount of time its network is down or computers are not in use

Relies on the "hey Joe" sort of informal support

Software

Recognizes that the greater diversity of software packages and operating systems, the more the support that will be required. Makes provisions for regular upgrading of software packages

Utilizes centralized software purchasing, but choice of application and respective support left to individual schools and/or staff members

Expects support personnel to manage whatever software happens to be installed on a district computer

Replacement Costs

Budgets to replace computers on a regular schedule, usually every five years, whether leased or purchased

Plans to replace computers when they no longer can be repaired

Assumes that when computers are purchased with 20-year bonds that they will last forever

Retrofitting

Recognizes that many school buildings will require modifications of electrical, heating and cooling systems, as well as asbestos removal, to accommodate new technology, and budgets accordingly. When possible, makes these improvements when schools are being built or renovated.

Understands minimum and recommended requirements for electrical and other infrastructure improvements and incorporates them when funding is available

Pulls the wires and then blows the fuses

Connectivity

Plans its network to provide connections that provide enough bandwidth to manage current--and future--needs, especially multimedia applications

Has the bandwidth it needs today, but has no plan for scaling it upward as demand grows

A phone and a modem, what more do you need?